JEI Tech Helps SMBs Take Advantage of Workspace as a Service

In layman’s terms, WaaS virtualizes every component on a desktop computer. So instead of having a physical component such as servers on-site, which can become obsolete, security-breached or malfunctioning, all components are run through the cloud. For end users, this means that every single component of an employee’s workstation will be available to them, regardless of where they’re located or which device they happen to have with them. Everything resides in the cloud including all software, data, file sharing capabilities, Microsoft programs, and line of business software.

JEI Tech Addresses State of the Union for Technology In 2018

According to CNN Money, “Unemployment inched down to 4.1%” which is the lowest unemployment rate in the last 17 years. Furthermore, Goldman Sachs predicts the unemployment rate to tumble to 3.5% by the end of 2019. The last time unemployment was 3.5% was December 1969, according to the Bureau of Labor Statistics.

JEI Tech Helps Businesses Fight Malware

While business owners have always understood the need to protect their businesses from malware, short for “malicious software”, ransomware is a new tactic that hackers are using to attack businesses in an especially wicked way. Essentially, an employee will receive an email with a deceptive link, labeled “See Resume Here” or “Download Report Now”, and then upon clicking the link, a ransomware application will be installed immediately on the computer. Then, the software can remain hidden for several days, until it is activated. At that moment, the ransomware application will hijack critical files, remove them from the network, encrypt them so no other computers can access them and then hackers will send an email demanding payment for the release of the missing files. The biggest problem with this type of cyber-attack is that it leaves absolutely no leverage to the business owner. Even if they pay the “ransom”, hackers don’t necessarily unlock the files every time. “This is a huge problem that could have drastic impact on an organization and the craziest thing we notice is that there is such a simple solution,” stated John Coleman, Director at Jolee Electronics Inc.

8 Reasons Why SMBs Need Managed IT Services

Insufficient Solutions
Traditional support options such as a one man IT consultant, or a one or two person in-house IT department cannot effectively handle the occasional network breakdowns that are bound to occur. This is especially true when compared to a team of external resources that proactively monitor the SMB’s installed technology at all times.

JEI Tech Educates Business Owners on New Remote Workplace

For any organization that wishes to remain at the forefront of their industry, this new paradigm cannot be ignored any longer. However, the most innovative C-Level Executives are finding ways to utilize a remote workforce to increase productivity, raise employee happiness and create more profitable organizations.

JEI Tech Helps Local SMBs Protect Against Ransomware

One of the most recent and frightening attacks is the WannaCry ransomware attack. Since launch, it has affected 150 countries and over 200,000 computers. Most users were made vulnerable after failing to upgrade their old Windows PCs with the latest software upgrades and security patches, which is often the case for SMBs. Since most business owners are focused on increasing revenues, satisfying customers and driving profit, technological vulnerabilities are often an oversight. For victims of the WannaCry attack, employees were locked out of critical data, forms and documents they needed and users couldn’t work properly unless the business owner paid the ransom to regain access to the files. This is a dire situation for any business owner especially because there is no guarantee that this is a one-time offense. This isn’t the first global attack, nor is it likely to be the last.

Leading Expert in Cyber Security Secures SMB Networks

The first threat facing organizations is phishing. Phishing is essentially, using fake links to lure users into offering up sensitive information, by posing as an authority. Hackers can embed malicious links into emails, attachments or images, which usually lead to another page that requests the sensitive information, which will later be used against the user. One of the most creative ways hackers have found to attack SMBs is to call in and impersonate IT staff or Network Administrators, asking for specific information off the employee’s computer to resolve a potential “virus.” The employee will usually comply and supply the information, giving the hacker the exact keys they need to infiltrate the system.

Got Cloud Voice? Don’t Let Your Competitor Beat You to It

One problem that virtually every company faces is the need for quick responses. This is especially true of inbound customer calls. In the past, when a customer would call-in and seek immediate support, companies would typically juggle the phone call between departments, until the customer was frustrated and then eventually transfer the call out to a manager’s cell phone, where they would usually have to leave a voice mail and wait for a call back. As you can expect, it didn’t take businesses long to realize that this way of conducting business was completely unacceptable and damaging relationships.

VoIP Makes Small Companies Look Like Big Business

Unlimited Locations, 1 Office Number – With the rampant growth of startups and virtual companies, many businesses need to have a communications system that supports both in-house and remote workers while maintaining a professional image across the board. With cloud voice, calls to the main office can be sent out anywhere simply by asking the customer to dial an extension, just like how large corporations are doing.

What Happened to My Data?

Another risk to address is failing to protect branch offices or telecommuters. “Out of sight, out of mind,” doesn’t exactly fare too well in the corporate arena. When businesses are subject to compliance or regulatory standards, they must ensure that all company endpoints are protected in an appropriate fashion. When there is a centralized IT support staff, they can often overlook users that are not primarily in the office, as in the case of salespeople for example.