Remote Support with AnyDesk
Following your technician’s guidance, please select one of the links below to download and install the necessary remote support software. This will enable us to connect to your system and provide assistance.
Important: Do not give out your Anydesk ID and password unless you are sure you are talking with a Jolee Electronics Inc. technician from High River, AB.
QuickSupport (PC)
QuickSupport (MAC)
Unattended Host (PC)
Alternate Download Link
If you have been directed to try using the alternate download for TeamViewer 14: Click here to start the download. If your system prompts you to allow the program to make changes to your system please click Yes. If you encounter any installation difficulties please let your technician know and they will assist you.
Installation Instructions
If your browser asks you what to do with the download please choose Run or Open to start the setup. If your browser is set to automatically download files please locate the JEI_XX_setup.exe file (where XX is either PC, MAC or HOST) and run it manually once downloaded.
If your system prompts you to allow the program to make changes to your system please click Yes. If you encounter any installation difficulties please let your technician know and they will assist you.
JEI Repair Toolbox
JEI Repair Toolbox is a portable program that helps JEI Technicians repair a Windows system, by making the process faster, easier and more consistent.
By running JEI Repair Toolbox you accept COMPLETE responsibility for ANYTHING that happens. This tool has ZERO WARRANTY for any purpose. Run it AT YOUR OWN RISK. All 3rd-party tools you might download using JEI Repair Toolbox belong to their respective owners and authors, and are bound by their respective licenses. It is YOUR RESPONSIBILITY to determine if you have the rights to use those 3rd-party tools in whatever environment you use this software.